Inappropriate use of Social Media channels can be a waste of time
One of the best media to use to gain visibility and visitors to your website is to engage in Blogs and You Tube. But its not appropriate for every product or audience. The value in using social media channels lies in the effectiveness and delivery of marketing message or narrative via the right channel. Using inappropriate channels for your message with only cost you time and resources for no appreciable result.
Most marketers focus upon two major concerns; HOW do they make money for their organisation and WHY do some marketing channels make more money that others.
When social media channels were first introduced every marketer adopted this new marketing concept and exploited the possibilities to solve their HOW and WHY concerns. Some notable organisations claimed spectacular results. However, engaging in Social Media marketing is a challenge particularly in integrating it into a companies existing marketing plan and to meet company expectations on profitability, and it’s not for everyone.
Most marketers do not understand the dynamics that social media may not be the appropriate medium to engage for the promotion of their product or service. There are characteristics and special audience requirements to consider for each social media channel that will be discussed in this article for blogs and social media.
Most large organisations in the market place, activity engage in Twitter, Facebook and LinkedIn but, in most cases, the promotion only accounts for less than 1%-2% of total revenues. Good Marketing Agencies warn Website owners should be aware and avoid being tempted by assertions that claim immediate and extraordinary success.
Is Social Media Right for Your Organisation?
2. Know your goals – have clear, achievable and measureable metrics 3. Know your limits – set parameters and do not exceed them.
Once your organisation has answered these questions, then all organisations should ask themselves and develop four fundamental questions.
- Is engagement in social medium right for my organisation?
- What is the appropriate match of social medium to my marketing message?
- Develop a four step social media strategy appropriate to the product/message?
- Develop appropriate metrics for measurable and growth.
Companies and organisations should adopt a reality check and not get drawn into the latest and greatest money earning fade pushed out by so called experts that cite how Dell Computers made $6.5m using Twitter which when compared to a turnover of $61b is 0.01% of revenue – not very significant as incremental revenue. Perform a reality check and ask yourselves is this right for me. Decide what time, labour and budget will be allocated and do a “reality check” on the benefits.
The Intent of Social Media Channels
Social media channels like Face Book, Twitter and LinkedIn were never intended to be a marketing channel – they were created for like-minded people to share like-minded experiences and referrals and not for marketing campaigns – although some recommendations from friends, fans and followers do originate from social media that convert into sales but they are in small and insignificant numbers.
Although these incremental sales might be useful but do come at an expense in time and resources. LinkedIn was conceived as a professional job seeking channel, Twitter was conceived as a immediate sharing experience focused on the immediacy factor. The exception is Google. Google + (Plus) was created as a marketing tool and is having a hard time establishing itself in the marketing place because of that. Punters in the social sphere are not yet ready they want to give advice, recommend to friends, fans and followers and share superior knowledge. Likes are not sales.
Top Social Media Challenges
A survey was conducted by SEO Synovation the web marketing agency during July 2012 and asked 250 clients what was their top social media challenge? Survey results show consistent campaigns and integrating them into existing marketing strategy.
When organisations activate their marketing messages to social medium campaigns they share four common characteristics:
1. Clear and consistent marketing messaging and what they offer the community
2. Progressive, gradual and timely development of a clear pathway to deliver the marketing message to the channel selected.
3. Ability to interact with their audience
4. Successfully planning the campaign distinguishes you from the crowd
3. Ability to interact with their audience
4. Successfully planning the campaign distinguishes you from the crowd
Clear and Consistent Marketing Message
The marketing message is sometimes referred to as the internal narrative of the organisation. The board speak, the messaging of its representatives and the publicity language of its advertising departments and representatives that ll determine the marketing message. Examples of marketing messages or narratives are: